GEMA helps health care customer with global strategy for mobility support and process transformation to mobile devices.
One of our clients in healthcare moves its workforce to desktop of the future.
As it goes every country has its own approach, software, processes and all lack efficiency and coherent administration.
With workshops, interviews and audits in several global locations GEMA determined the needs for support, life cycle processes and harmonized app approach.
Many existing solutions of certain countries were identified that helped to solve problems on a global scale and we adopted as general standard apps.
A global support framework and the corresponding SLAs were defined.
Together with line of business leaders processes and dependencies hampering the success of mobile workers were identified and transformed to either be mobility ready or made obsolete by better more efficient mobile processes.
This is one more example of the type of interventions we do and how we deliver on promise when it comes to enterprise mobility enabling.
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